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The initial operations started in Lagos in the year The presentation of the website now covers several countries in the African continent as well as Egypt. As a mother brand, Jumia is an online marketplace. With several categories the website focuses on electronics and fashion goods as well as other home-ware products. There are other associated websites that the company operates across 23 countries.
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The current customer base of the website is about three million. There are about three thousand employees who work for the e retailer and there is a vast network of , sellers who operate for this portal across the different regions. Regarding Jumia Egypt, this domain has essentially the same features as are offered by the online marketplace for the other countries.
There are certain features at Jumia that set it apart from other online e-retailers. They provide assurance about the prices of the products that are hosted on this site for sale. There are other standards of eco friendliness and protection of consumer rights that the domain focuses on that makes this online marketplace a reliable place to shop from.
The best price guarantee is another such feature. Customers can be assured that any products they purchase from the site, especially electronic goods, are offered at the best price as available for the region. Customers will find convenience when shopping from this site. They can choose from a large range of products, about 70, or more which are spread across varied product categories.
The price ranges also vary which ensures that customers have a lot of options when they shop from this online marketplace. There are around eight hundred or more international brands to be found in this e-retail store. Customers can choose products from different international brands which are available at local prices. The website has the popular deals and products showcased on the main page. These usually are of product categories like baby products, health and beauty care, tablets and mobiles, groceries, home and living and fashion wear.
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Seasonal deals are advertised on the main page of the site. The latest deals advertised are the Black Friday sales that would be on during November. One can simply click on the deals advertised on the main page to know more. The deals section showcases the products that are on sale.
If one wishes to shop for the regular products, these are listed on the left side of the main page. The main page also displays most of the popular products on sale, which makes it convenient for customers to simply scroll down and find the product of their choice.
To get additional discount as well, you can use Jumia coupon code as well. The website showcases a responsive customer care team. They encourage customers to sign up for an account on the site so that it is easier to reach out to the customer care team when there are issues faced while shopping at the site.
There are convenient return and refund policies that also showcase the focus that the website has to make shopping easy at the site.
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There is an online processing system for returns that allow one to seek return of the products they purchased with a few clicks. One can reach customer care support by emailing at the address that is provided. There is also a helpful section on FAQs that ensure that common queries are easily answered for the customers. The help section also showcases a convenient way to track orders or find a direct link to the Jumia Express service whereby the items that are available for express delivery are listed. For any queries and for getting access to exclusive deals the customer care team encourages customers to become members at the site.